Turning Insights
Into Actions
IntoActions has been helping organizations build strategic human-centered innovation capacity since 2012
Building Strategic Innovation Capacity
IntoActions is a global innovation and learning design firm based in San Francisco. We help organizations, companies, and startups across sectors build strategic innovation capacity through human-centered design.
An Integrated Approach
Our flagship innovation program gives teams, executives, and innovation leaders the tools and mindsets to strengthen strategy, foster innovation, and drive organizational change.
The program is built around three modules that move from strategy to action:
- Strategic Innovation Planning
- Design Thinking Deep Dive
- System-wide Implementation
This approach combines intentional learning, discovery, and experimentation, while cultivating trust, collaboration, and psychological safety. Participants clarify strategic goals and tackle critical challenges through a creative, human-centered process.
1. Strategic Innovation Planning
In this module, program participants apply a strategic framework that aligns people, processes, technology, and structure with organizational goals. This helps identify where modifications, improvements, or innovations are most needed.
2. Design Thinking Deep Dive
During the Design Thinking Deep Dive, a human-centered problem-solving approach, participants explore the critical needs and unique opportunities uncovered in the first module in greater depth.
The process follows four interconnected phases: Discover, Define, Develop, and Deliver. Participants focus first on identifying the right problems to solve (problem space) before creating and testing solutions (solution space).
3. System-wide Implementation
During the extended implementation module, we coach participants as they turn insights into actions. They iteratively design and test concrete initiatives that support their organization’s strategic vision.
This phase is testing the system within which the prototype solutions live as much as the prototypes themselves.
Key Strengths and Benefits
Throughout the program, participants work in a collaborative, project-based environment grounded in the learning and cognitive sciences and design education. They will:
- Learn and apply an agile framework that supports strategic and system-wide change.
- Develop a comprehensive strategy for innovation and transformation.
- Apply their insights to both short- and long-term challenges.
- Strengthen ongoing learning, innovation mindsets, and psychological safety within teams and across the organization.
- Practice Design Thinking as a hands-on, human-centered problem-solving process.
- Explore how AI can enhance design thinking while reinforcing collaborative, responsible, exploratory, and human-centered mindsets.
Case Study: Universidad Católica del Uruguay
“IntoActions led over 80 participants through a 4-week series of participatory, human-centered strategic design workshops at the Universidad Católica del Uruguay (UCU).
The experience was extraordinary in many ways—including its novel approach, which energized the organization internally; the inclusion of all key stakeholders, including 20 students, throughout the process; its hands-on, practical approach; and its results.
The workshops were very successful and good for UCU’s heart and soul, and already left a lasting rhythm of innovation.”
Dr. Julio Fernández Techera, S.I. Rector,
Universidad Católica Del Uruguay | UCU
