“IntoActions led over 80 participants (Rector, Vice-Rectors, Deans, Professors, Administrators, Students) through a 4-week participatory human-centered strategic design workshop at the Universidad Católica del Uruguay (UCU). The goals of the workshop were to introduce a strategic innovation model, identify key areas that UCU wanted to improve or develop, and create prototype solutions.

The experience was extraordinary in many ways—for its novel approach that energized the organization internally; for the inclusion of all key stakeholders, including 20 students, throughout the entire process; for its hands-on and practical approach; and for its results. Three out of the four selected prototype projects have already been implemented and are working well. The workshop was very successful and good for UCU’s heart and soul, and already left a lasting rhythm of innovation.”